Apple apologized to its customers for the misinformation that's been circulated and confirmed its policies on how it makes a product that their customers love and last as long as possible, and it would never “ intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades.
Apple last year to prevent unexpected shutdowns due to high power draw peak in iPhone 6, 6 Plus and SE with a degraded battery it released a power management feature within an iOS 10.2.1 update. The ignorance or at least miss clarity about the issue that sacrificed the iPhone’s speed to implement it led to many guesses reached to a number of class action lawsuits.
The plaintiffs caused Apple that purposefully slowing down their older iPhones to drive them to upgrade; especially, the emergence of the issue encounter the release of new iPhones.
A chemically aged battery also becomes less capable of delivering peak energy loads, especially in a low state of charge, which may result in a device unexpectedly shutting itself down in some situations.
To help customers learn more about iPhone's rechargeable battery and the factors affecting its performance, we've posted a new support article, iPhone Battery, and Performance.
It should go without saying that we think sudden, unexpected shutdowns are unacceptable. We don't want any of our users to lose a call, miss taking a picture or have any other part of their iPhone experience interrupted if we can avoid it.
As mentioned the feature implemented in the iPhone 6, 6 Plus and SE and extended this year within an iOS 11.2 update to include iPhone 7 and 7 Plus, Apple insisted that the power management feature will be added to the future iPhones as required. The feature kick in when the battery begins to degrade, to avoid like this interference changing the battery could be a good choice.
Apple explained how's starting this fall to receive many customers feed who were seeing slower speed, the initial accusation went to software updates and minor bugs in iOS 11, but now it's clear that chemical aging of the batteries in older devices behind the issue.
To calm customer concerns Apple undertaken a series of actions among them:
-Dropped the price for out-of-warranty iPhones battery replacement from $79 to $29, the process going to start in late January and lasting through December 2018, in newly update letter to customer Apple removes the time frame has confirmed immediate availability in a statement to TechCrunch.
We expected to need more time to be ready, but we are happy to offer our customers the lower pricing right away. Initial supplies of some replacement batteries may be limited.More information is on the way on the price drop, but it will apply to anyone with iPhone 6 or older their battery needs to be replaced.
-Beginning of the year, the new update will be released includes features to give users more visibility about their battery health to see clearly if its state will affect the performance or not.
Apple states how its team working always to make the user experience better.including the mastering of power management feature to avoid unexpected shutdowns as batteries age.
Data source: Apple via Macrumors
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